Refund/Exchange Policy

Thanks for purchasing our products at shop.snowyrangeski.com operated by Snowy Range Ski Area.

In order to be eligible for a refund or exchange, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. Snowy Range is not responsible for the return shipping costs.

After we receive your item, our team of professionals will inspect it and process your refund or exchange.

For Refunds, the money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

For exchanges, the new order will be processed and shipped back to the address from the original order. Exchanges may take 5 to 10 business days to process and be mailed back.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to email us at retail@snowyrangeski.com.